We are seeking a dynamic and organized Admission Operations Manager to join our dedicated team. Reporting directly to the Director of Enrollment Management, you will play a crucial role in achieving our school's enrollment goals. As a key player on our fast paced admission team, you will manage our databases, support our marketing efforts, and ensure a seamless experience for prospective families.

Key Responsibilities:

Database management

• Oversee all aspects of the School’s admission office database, Blackbaud OnBoard, ensuring excellent data health.

• Track and advance applicants through the admission process from inquiry to enrollment.

• Ensure smooth data transitions between the school’s marketing CRM, Sharpspring, and OnBoard.

• Manage the creation, communication, and distribution of enrollment contracts.

• Create, maintain, and share statistics, progress reports and queries.

• Assist families with the use of myBerwick and OnBoard.

Lead Management and Marketing Support

• Collaborate with the admission team to create and manage workflows and drip campaigns in Sharpspring.

• Track and share data demonstrating the effectiveness of inbound marketing strategies.

• Create and deploy applicant surveys using the platform Qualtrics.

• Interface with prospective families and support the team in outreach to families from inquiry to enrollment.

Office Management

• Manage all admission office mailings and supplies.

• Greet all prospective families as they arrive for their visits to campus.

• Build and send weekly Admission Visit emails to the internal community.

• Support and assist with all admission events.

• Create, track, and distribute post-enrollment forms in OnBoard.

• Act as the PDSO for SEVIS and manage international student I-20s.

• Assist with tracking and follow-up of outstanding enrollment contracts.
   

Qualifications

- Bachelor's degree is required.

- A minimum of 3 years' experience in database management is required.

- Exceptional organizational, written, and verbal communication skills are a must.

- Outstanding customer service skills and meticulous attention to detail will set you apart.

- Proficiency with Google Suite and database experience are vital.

- Experience with marketing automation tools.

- Ability to thrive in a collaborative, fast-paced environment, showcasing flexibility, self-initiative, a sense of humor, and an innovative spirit.
 

About Berwick Academy

Nestled on an 80-acre campus just over an hour north of Boston, Berwick Academy serves 540 students from Pre-Kindergarten through Grade 12, hailing from Massachusetts, New Hampshire, and Maine. Committed to our mission of promoting virtue and knowledge, we empower students to embrace creativity and courage. Our graduates emerge as inquisitive individuals who confidently shape their learning journeys, embrace challenges, and celebrate their authentic identities. With a rich history dating back to 1791 and a culture of innovation, we are dedicated to preparing students for a diverse and ever-evolving world.